Marianne Neuman, Home Care


The COVID-19 pandemic is changing our world and health-care professionals are on the front lines.

Marianne Neuman returned to Winnipeg after living in Alberta for two years, starting her role as a Home Care coordinator on March 23, right in the height of COVID-19. 

“COVID-19 added extra challenges on top of what is already a challenging situation,” says Marianne on creating discharge plans for MHC clients in Transitional Care Units (TCU).

MHC Home Care focuses on a holistic approach to transitioning clients home after their stay at TCU. Marianne and the TCU team work collaboratively to ensure individuals have the supports they need to live independently, whether at home, in assisted living, supportive housing, or living with a family member.

“We’ve experienced delays in discharges,” says Marianne, noting this is especially prevalent in complex- care situations. “We’ve had to work extra closely with family members and loved ones.”

Family members and loved ones are critical in helping with discharge – picking up medications, groceries and supplies, as clients leaving transitional care will have to self-isolate for 14 days in their new home. Many caregivers are part of the “sandwich generation,” meaning they care for their children and also (an) elderly parent(s). COVID-19 adds an extra layer of stress to caregivers who may already be burned out.

“It’s hard to reassure people who fear the virus,” she notes while discussing the general anxiety of clients and their families.

“We’ve always had to get creative and be open to problem-solving ideas. Right now, there’s an even higher need to think creatively.”

While thinking critically and creatively is important, following precautions and proper PPE is always top of mind for Marianne.

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