Provincial Health Contact Centre (PHCC)

IMG_0278_cropped.jpgThe Government of Manitoba, Manitoba Health, Winnipeg Regional Health Authority and Misericordia Health Centre cooperatively support the Provincial Health Contact Centre (PHCC); an internationally-recognized contact centre that technologically supports health and social services delivered throughout Manitoba.

By the numbers

  • The PHCC operates 24 inbound and outbound, clinical and non-clinical, telephone-based programs.
  • The PHCC received over 434,000 calls and made over 224,000 calls last year.
  • More than 118,000 calls were made to the Health Links – Info Santé program last year. Health Links – Info Santé operates 24 hours a day, seven days a week, 365 days a year.

Clinical Programs