Support Services

MHC Video Photos_07Misericordia’s health-care programs operate within an interprofessional framework. A key component to our success is our excellent support services.

Picture a doctor operating on a patient in a brightly lit surgical room. Who ordered the operating room instruments and lights? Purchasing. Who got them to the operation room? Receiving, shipping and stores. Who sterlized the instruments? Reprocessing. Who provided the clean sheets? Laundry. Who keeps the room immaculate? Housekeeping. And who keeps the environment safe and operational? Security and Plant Services.

Our cleanliness standards at MHC are higher than the acceptable average. Having a clean health-care centre means improved infection control. And our patients appreciate it: our housekeeping satisfaction is an impressive 89 per cent.